Sep
10

Report Phishing Emails in LinkedIn

posted on September 10th, 2015 in Quick Tips; Leave a Comment

Quick Tips, LinkedIn

 

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I found this email in my Gmail yesterday and it immediately looked odd to me. First of all, I’ve never received an email like this from LinkedIn, and secondly, most of LinkedIn’s correspondence originates in LinkedIn. (Makes sense, right)?

phishing email

THIS IS NOT A LEGITIMATE EMAIL FROM LinkedIn

I went to the Help Center. (Go to your photo in the upper right corner, hover over your photo and click on Help Center at the bottom).

help center

LinkedIn wants you to ask a question before submitting a ticket. Lots of questions can be answered through LinkedIn’s Help Center.

help center LinkedIn

You can search for the question or issue you are having and then click on Contact Us at the top of the screen and LinkedIn will open up a ticket for you. The more complete the ticket, the better. If you have a Premium Membership you will most likely have a quicker response from LinkedIn.

Once I created and submitted a Support Ticket, I received an acknowledgement in my Gmail account.

LinkedIn acknowledgement
A couple of hours later I had a response from LinkedIn both in my Gmail and in my Support History within LinkedIn’s Help Center. For your own protection, please note what LinkedIn says in their response.

LinkedIn Support

This Security Footer, while not a total guarantee, will serve as a strong indicator that this email originated with LinkedIn and is not fraudulent.

Security Footer LinkedIn

As a result of this original email, I quickly emailed LinkedIn at phishing@linkedin.com to report the email.

Report Phishing

Secondly, I changed my LinkedIn password; probably not a bad idea to do frequently, anyway. Note that the Security Footer shows here just as LinkedIn mentioned above.

Update your LinkedIn password

There have been a lot of changes within LinkedIn lately and the original email actually could have made sense but when I thought about it, it didn’t. My advice is to hold off from clicking too quickly and try to discern whether a legitimate company like LinkedIn would ask its members to reveal their information.

Keep safe.

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Colleen McKenna launched Intero Advisory for businesses focused on increasing their sales and talent initiatives. Since 2011 Intero Advisory, a LinkedIn consulting, coaching and training firm has been engaged by more than 240 companies. Intero shakes up the status quo with a 'personal' approach to business by maximizing an individual's network, personal brand, and expertise.

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